Terms of service

This website is operated by Hollow Alpaca LLC, doing business as Hollow Socks. Throughout the site, the terms “we,” “us,” and “our” refer to Hollow Alpaca LLC. By visiting hollowsocks.com or purchasing from us, you agree to these Terms of Service.

Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian.

You may not use our website or products for any illegal or unauthorized purpose.

Products and Availability

We sell socks and related apparel products. Product descriptions, prices, promotions, availability, and images may change without notice.

We make reasonable efforts to display product colors and images accurately, but we cannot guarantee that your device display will show colors exactly as they appear in person.

Personal Use Only

Products purchased from our website are intended for personal use only and may not be purchased for unauthorized resale without our written consent.

Pricing and Promotions

Prices are listed in U.S. dollars unless otherwise stated. We reserve the right to correct pricing errors, cancel orders, modify promotions, or discontinue offers at any time, subject to applicable law.

Orders and Payment

By placing an order, you agree that all information provided is accurate and complete. We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, product availability, pricing errors, or violation of these Terms.

Shipping

Shipping times and delivery estimates are described in our Shipping Policy. Delivery times are estimates and may vary due to carrier delays, weather, holidays, inventory, or other circumstances outside our control.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund and Return Policy. Please review that policy before making a purchase.

Product Use Disclaimer

Our products are intended for comfort, performance, and general wellness use. Compression socks and other products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

If you have diabetes, circulation concerns, swelling, neuropathy, a vascular condition, a skin condition, or any medical concern, consult a qualified healthcare professional before using compression products.

Reviews and Testimonials

Customer reviews and testimonials reflect individual experiences. Results and experiences may vary. Reviews should not be interpreted as guarantees of specific outcomes.

Intellectual Property

All website content, including text, images, graphics, logos, product names, and design elements, is owned by or licensed to Hollow Alpaca LLC and may not be copied, reproduced, distributed, or used without written permission.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of third-party websites.

Limitation of Liability

To the fullest extent permitted by law, Hollow Alpaca LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Indemnification

You agree to indemnify and hold harmless Hollow Alpaca LLC, its owners, employees, contractors, affiliates, and service providers from claims arising from your violation of these Terms or misuse of the website.

Changes to These Terms

We may update these Terms at any time by posting changes on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms may be sent to support@hollowsockss.com